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Group FAQs
Group FAQs

_1. Are there any costs to the employer?
_2. Do employees need to pay the $30 one-time enrollment fee?
_3. How do I enroll my company?
_4. Does the employee need to sign a term contract?
_5. Who does the plan cover?
_6. Can an employee use the Legal portion of their plan against me??
_7. How will your plans work with current Insurance plans my employees may have?
_8. Can employees keep these benefits if they leave, move or retire?
_9. Who answers employee's questions about the benefits?
10. Where can the employees use the plan?
11. Do employees have to use a participating provider to get Benefits?
12. What if a particular provider is not in the network? Can they be added?
13. How does the provider get paid when the plan is used?
14. Are the members utilization of benefits made known to anyone?

 

1. Are there any costs to the employer?
No. The employer pays no costs or enrollment fees. It's FREE!

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2. Do employees need to pay the $30 one-time enrollment fee?
No. The enrollment fee is waived for groups with five employees or more.

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3. How do I enroll my company?
You can e-mail us at info@prepaidplans.com for very quick and reliable support in enrolling your team. Our web team will respond to your inquiry within 24 hours to ensure you are given the attention you need.

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4. Does the employee need to sign a term contract?
No. There are no time frames. Your employees can cancel at anytime.

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5. Who does the plan cover?
The Plan covers you, as the primary member, your spouse, and your unmarried dependent children under the age of 18, residing at your home. Unmarried college students are covered up to the age of 23.

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6. Can an employee use the Legal portion of their plan against me?
No. The plan specifically excludes this type of consultation or other action

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7. How will your plans work with current Insurance plans my employees may have?
The benefits work with any other insurance program. The plan discount is taken first and the employee then files a claim with the appropriate insurance carrier.

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8. Can employees keep these benefits if they leave, move or retire?
Yes. Employees can keep their plan by paying by bank draft or credit card.

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9. Who answers employee's questions about the benefits?
Our Customer Support staff will answer all calls pertaining to benefits.

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10. Where can the employees use the plan?
They can use the plans nationwide.

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11. Do employees have to use a participating provider to get Benefits?
Yes. The employee must go to a participating provider to receive the discount. Employees can change providers when needed.

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12. What if a particular provider is not in the network? Can they be added?
Providers can be added. Employees can contact the network directly by toll free number or submit their doctors information on line.

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13. How does the provider get paid when the plan is used?
The employee pays the provider at the time of service. These plans is not insurance and does not require any forms.

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14. Are the members utilization of benefits made known to anyone?
No. Services are not cataloged by patients use.

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